There are definitely parts built into the mechanism that calls problems, but there are also ways to use social platforms and other types of debate to have constructive conversation. So yes, social mediam has got an awful lot to answer for in amplifying and making things worse. There are examples where social media can be really helpful at bridging divides and can give people a different sense of belonging. Readit didn't always have the same effects that facebook did terms of muting moderates and amplify people - partly because it's got a different financial model behind it.