2min chapter

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Context-Driven L&D In Less Than 15 Minutes | L&D Disrupt (Drop-In) | Episode 61

L&D Disrupt

CHAPTER

Exploring Empathy Maps as a Framework for Understanding Learners

Learn about the significance of empathy maps as a framework for understanding stakeholders, emphasizing the synthesis of collective knowledge and the value of engaging with diverse learner perspectives. Discover how empathy maps can enhance user research efforts and uncover new possibilities for utilizing this tool.

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