Resolve Conflicts Better: Understanding Your Biases with Jeremy Pollack
Negotiate Anything
00:00
The Charisma Myth
In difficult conversations, especially about sensitive issues, people get defensive. Usually, defensiveness is going to be motivated by some kind of fear. So I think when we slow it down and then realize, oh, these are legitimate fears, it helps us to empathize a little bit more deftly. And also they're not about me, right? This person, you know, somebody I talk about lies, feelings are real. But people's stories are not necessarily real or true for everyone.
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