How to Provide Outstanding Customer Service to Smart Box Customers

Brandon Stallings was successful as a local vending business owner, but when he pivoted to an e-commerce business his revenue soared to 6 figures a month. He explains how to start an e-commerce business with huge growth potential in this episode.

SmartBox delivers customized snack boxes packed with healthy, all-natural snacks all around the world. Their combination of convenience, variety, and quality has propelled the business to incredible levels of success since Brandon shifted to an e-commerce business model in 2019.

Expanding his potential customer base to the global scale definitely contributed to SmartBox’s growth. That wasn’t the only reason Brandon’s been so successful, though. He also found e-commerce was a better fit for his skills. He’ll explain what those key skills are in this interview. We’ll also hear how he adjusted his systems and operations from local vending to an e-commerce business model, and how committing to values like sustainability has helped him scale his business.

Resources:

• https://bit.ly/3YDThAc Start your ecommerce or vending business today
• SmartBox - Connect with Brandon

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