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How to Document Your Work on a Recurring Basis
The first thing you have to do is take a snapshot of the work that you actually do on a recurring basis. The ones that are requiring us, we've determined from the very beginning, but they are the revenue generating, the income generating, sexy tasks. And then on the other hand, are those production tasks that are not the most sexy, but this is what actually delivers the product and service or whatever to your customer.