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Twilio Bets Small, DeepSeek Scares & the GameOn Fraud | E2076

This Week in Startups

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The Value of Customer Service and Empathy in Business Growth

This chapter focuses on the crucial role of customer service in building loyal clientele, featuring Horatio's efforts to assist startups with dedicated support teams. It also contemplates the emotional dimensions of technological progress and the necessity for empathy towards those affected by automation.

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