2min chapter

Think Fast Talk Smart: Communication Techniques cover image

81. Fact or Fiction? How to Communicate When We Hold Different Beliefs

Think Fast Talk Smart: Communication Techniques

CHAPTER

Is There Anything You Can Teach People About Communication?

The last time we talked, I was actually being interviewed by you for some video. Empathy and respect for your audience is at the heart of my communication strategies. Much of your work focuses on communication in health care or about health care topics. What lessons do you teach health care professionals like doctors and nurses? And can you relate those lessons to us outside of health care?

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