John Nolan - Business Lessons From a Spy: Unconventional Wisdom for Leaders
Standard Deviations with Dr. Daniel Crosby
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The Art of Elicitation: Gathering Information Without Asking Questions
This chapter explores the technique of elicitation, which allows information to be gathered in a non-threatening manner. It emphasizes the need to create a comfortable environment and adapt techniques based on individual psychological responses to maximize the effectiveness of information sharing.
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