BBC Inside Science cover image

Negotiation

BBC Inside Science

00:00

The Role of Emotions in Negotiation

In an ideal situation, negotiators are rational and level-headed. In reality, emotions can over-cloud their judgement. To manage the other parties' emotions, some sort of perspective-taking is a prerequisite. We have to identify what specific negative emotions the other parties going through.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app