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#68: Ken Chenault, AMEX Former Chairman & CEO—Embrace Constructive Confrontation

How Leaders Lead with David Novak

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Costco Account Loss - Is That a Smart Call?

"I really was convinced I was right. But one of the things I say to people is just because you're right doesn't mean you feel terrific," he says. "You've got to have the courage of your convictions, but you also have to be clear that you're going to be alone."

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