Embracing the AI Revolution

In this episode of the HR Leaders Podcast, we’re joined by Lauren Nunes, Chief People Officer at Twitch. Lauren breaks down how Twitch is intentionally building a mission-driven culture while supporting employees and streamers alike.

From Amazon-powered AI tools to flash mentoring programs and creator-employee connections, Lauren shares how Twitch is shaping the future of work with empathy, innovation, and purpose. This episode is a masterclass on blending community, business impact, and scalable support at one of the world’s most iconic platforms.

🎓 In this episode, Lauren discusses:

1. The role of weekly all-hands and employee-led guilds in reinforcing culture
2. Using Amazon’s AI tools to remove admin and support employees at scale
3. How Twitch connects creators with internal teams to strengthen community
4. Why HR should build culture like a product—intentional, tested, and evolving
5. How Twitch empowers employees through flash mentoring and self-service systems

🙏‍ Thanks you to our series partner - Greenhouse.

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