
EP 316. Judging Moats: Customer Behavior, Price Sensitivity, Retention, Power of Suppliers, Distribution Process, and Much More
Focused Compounding
00:00
Is There a Catchup?
In a lot of industries, the most difficult thing with taking someone from an industry is if they're fundamentally pretty satisfied with it. And that was definitely happening with cable to v. Were high customer tension rates for businesses that people set very satisfied with. That's the one you don't want. They re i really love that product, but i'm not that loyal to it. This is my favorite. You know, idon't think people realize how different, how much airlines have changed over the past, like, 30, forty years, from legrac a customer standpoint. Yes, anotherexample, wat that is o. A big part of satellites y be making inroads
Play episode from 13:21
Transcript


