93. Feedback can be hard to give and harder to receive. Here are techniques to do both better.
Stimulus - Learn Tools to Crush It in Your Medical Career
The Problem With Hidden Judgment
When we're listening to words, a lot of our attention is being spent on what's the emotion going on for that person. And anything that I can do to diminish the cognitive burden of the person wondering what I was actually thinking and what we're actually talking about will make this conversation more effective. As soon as I said the word feedback, your stomach dropped a little bit, you're like getting ready for something. So if we put somebody into a fight or flight mode, when we're starting a learning conversation, right there, their attention narrows,. Their ability to be creative goes away, their focus narrows, and they get less effective at solving problems.
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