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A Modern Retail Masterclass with Billy May, CEO, Brooklinen

Remarkable Retail

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Building a Successful Home Brand in the Competitive Market

The chapter highlights the CEO's journey to starting Brooklyn, focusing on brand differentiation and profitability from the beginning. It explores the role of physical stores in digitally native brand growth and emphasizes customer-centric retail strategies like omni-channel approaches. The conversation also discusses the balance between growth and profit in retail and the importance of adapting to market dynamics through innovation and consumer-centric solutions.

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