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FEELINGS: The Secret Power of Embracing Emotions at Work

The Next Big Idea

CHAPTER

Is Your Interpretation of Someone's Feelings Not Facts?

I teach emotional intelligence as part of a course that I run on collaboration and innovation. So often we read into how people feel, especially in digital communication where there's a lack of context. To defaulting to video conference is the biggest thing. It's really true with remote workers that it's like out of sight, out of mind.

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