EP 142 | Dave Jackson (TheCustomer.Co) The 7 principles of Customer Success
CHURN FM
00:00
Castomalate Growth - What's It All About?
The book is a c o's guide to building a b to b sus company. I wrote it because overtime i'd got these ideas about some of the things that i'd done wrong in growing click tools and but also, i think i was seeing so much around christamas success, which was focusing on the roll of the customer success team. And i just thought, it's much more than that. But turning that intent and that philosophy into reality is something that i spent the last 20 years thinking about and doing.
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