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The Secret to Having Impactful Conversations with Daniel Stillman

Negotiate Anything

00:00

Conversation Design - What Is It?

I was working with the group in 20 15 in australia. They called their facilitative practice conversation design. As i've evolved in design, there's new ways of thinking about design that help us see with new eyes. So service design came up after, for me, inter action de n where people like, no, it's about interactions. It's an experience of a product. Is really just, all your favorite products are services that you experience overtime. Rosethorn bud is this classicdesign framework that i learned from the overgrown boy scout who used to work with his rose bud. A painful day is something great one day - but not every day. And then let go

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