Transformation Ground Control: Digital Transformation, ERP Implementation, Change Management, and Digital Strategy cover image

Use of AI in Restaurants, Phase 0 Implementation Planning, How to Predict Digital Transformation Failure

Transformation Ground Control: Digital Transformation, ERP Implementation, Change Management, and Digital Strategy

CHAPTER

Strategic Software Implementation in Restaurants

The chapter emphasizes the drawbacks of rushing software system implementations in restaurants, advocating for a strategic phase zero phase led by experts with technical and business acumen. It discusses the benefits of a hybrid approach in development, starting with a blueprint before transitioning to agile execution. Highlighting the significance of user stories and acceptance criteria in agile methodology, the chapter stresses the importance of initial planning to avoid wasted time and resources in the long run.

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