4min chapter

Dear Bri: Community Strategy, Fiascos, and Drama cover image

How do I serve and care for my community while still meeting big business goals? with Jelani Memory, VP & Publisher at DK

Dear Bri: Community Strategy, Fiascos, and Drama

CHAPTER

Building Authentic Communities Through Leadership and Values

This chapter explores the challenges of cultivating a community rooted in vulnerability and honesty. It highlights the pivotal role of the community manager in shaping member interactions and suggests implementing a social contract to enhance engagement and authenticity.

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