27min chapter

Naturalistic Decision Making  cover image

#52: The Power of Asking “What Might Go Wrong?” with Tandi Bagian

Naturalistic Decision Making

CHAPTER

Navigating Human Load in High-Stakes Environments

This chapter explores strategies for assessing and managing human workload in critical settings like NASA and healthcare. It emphasizes the significance of collaboration between humans and automation to enhance decision-making and resilience. Through real-world examples, it highlights the necessity of open communication and diverse perspectives in fostering a proactive culture for dealing with unforeseen challenges.

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