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Is There a Leadership Style in Property Management?
I trust my team to do their best work, then I step back. You can poke at anything in the company and we're willing to change it completely quickly. The theme, operationally, for us is if there's a smarter, better, faster way of doing it, by all means that's your responsibility. It may be that what you were doing a year ago and your system or method of doing that worked really well. Now we've either grown that method or there's a new technology that can offer an assist.