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2min chapter
Dealing with the Feels After an Employee Quits
Women at Work
The Ability to Communicate and Stay Connected
The ability to really listen to what someone's telling you, it is hard in the best of times. It's just harder to get a read on people sometimes when you're talking through a screen. I think that is still something that requires time and patience and like an attention on your part as a manager. But no, I really felt like the ability to communicate and stay connected was going to be critical to my ability to manage people.
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