[Un]Churned – The No. 1 Podcast for Customer Retention cover image

How to Transform Customer Experience at Scale ft. Jeffrey Bussgang & Teresa Anania | Ep. 145

[Un]Churned – The No. 1 Podcast for Customer Retention

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Transforming Customer Experience Through Innovation and Risk

This chapter explores the challenges and strategies necessary for organizations to enhance customer experience by eliminating internal barriers. It emphasizes the need for a holistic approach that combines established partnerships with innovative startups to remain competitive in a changing market.

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