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The Overhead Tax and the Overhead Spiraling Out of Control
A world without email gets into the psychology and neuroscience about why all that context shifting is really bad. But I didn't use that term in my new book in slow productivity, which is coming out next year. No. Every obligation brings with it an overhead tax. And when the amount of that taxes get to a certain point, you get the saturation. We tend to keep our workloads right at the precipice of that spiral out of control.