3min chapter

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VOICE of AI 23 and what's new with AI?

VUX World

CHAPTER

The Evolution of Conversational AI

In 2011, when Siri first came out, we hosted an event for developers to talk about the ways that voice interaction could actually improve their applications. And then last year, my observation at voice 22 was that the market had really kind of crystallized around three big areas: custom assistance, contact center, you know, modernization and, and CX automation. So I think the market feels like it's in this, what do we do now moment, which is part hype cycle, part analyzing and understanding how is this going to change my business. It's probably a good time to do this. Yeah, thanks.

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