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12min chapter
S9 E7: Bank Nerd Corner: CFPB, All Day, Every Day
Fintech Takes
Examining Student Loan Servicing Inefficiencies
This chapter critiques the inefficiencies in student loan servicing, particularly targeting Navient's handling of federal loans. It discusses the recent setbacks in student loan forgiveness and the CFPB's role in improving accountability. The conversation further delves into the broader challenges of financial institutions and regulatory approaches, emphasizing the need for enhanced transparency and consumer awareness.
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