In this episode, Charles Duhigg explains how we can improve communication in polarized times. He explores how to foster active listening, social reciprocity, and techniques like “looping for understanding.” The conversation covers different types of conversations, the importance of focusing on common ground, and strategies for building and changing habits. Charles also shares insights on handling online conflict, the psychology of identity threat, and how intentional communication and habit design can improve relationships and personal well-being.
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Key Takeaways:
- Importance of active and ostentatious listening in conversations.
- Concept of social reciprocity and its role in effective communication.
- Techniques for improving dialogue, such as “looping for understanding.”
- Different types of conversations: practical, emotional, and social.
- The idea of meta conversation and setting clear goals for discussions.
- Strategies for focusing on common ground before addressing differences.
- The impact of politeness in online communication and reducing hostility.
- Understanding identity threat and its effects on open dialogue.
- The habit loop framework: cue, routine, and reward in habit formation.
- The significance of implementation intentions in managing habits and responses.
For full show notes, click here!
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If you enjoyed this conversation with Charles Duhigg, check out these other episodes:
Oren Jay Sofer on Mindful Communication
How to Unlock the Power of Deeper Connections with David Brooks
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