In this episode, the host Wes Bush shares findings from analyzing 446 B2B SaaS companies, revealing how self-serve revenue is the key factor that separates top performers from the rest.
Companies with self-serve revenue outperform peers across all metrics and are nearly twice as likely to be profitable.
Key Takeaways:
[00:00:09] Introduction to self-serve revenue as the overlooked feature in B2B SaaS growth
[00:00:38] Performance metrics of companies with self-serve revenue
[00:01:44] Why self-serve revenue forces foundational business improvements
[00:03:10] Intentional free models lead to better conversion rates
[00:03:38] Time to value acts as a growth multiplier
[00:04:06] Recommendations for companies at $0-$100K in self-serve revenue
[00:05:00] Recommendations for companies at $100K-$500K
[00:05:42] Recommendations for companies at $500K-$4M
[00:06:50] Practical takeaways for all SaaS businesses
Get the 2025 State of B2B SaaS here.
