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11min chapter
How AI is Transforming CS with Elias Torres, CTO Founder of Drift & Agency (Part 2)
This is Growth!
Transforming Customer Success with AI and Video
This chapter explores the integration of AI and video technology in customer success management, emphasizing the role of avatars and video in enhancing customer interactions. It also addresses the challenges of delivering personalized content, the importance of well-structured meetings like Quarterly Business Reviews, and innovative methods for improving customer feedback and engagement.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode