The chapter emphasizes the power of asking deep and vulnerable questions to create genuine connections and trust in conversations. It explores the impact of vulnerability in communication, citing examples from personal interactions and professional settings like the CIA and Netflix. The discussion also includes strategies for effective communication during crises and the importance of understanding others' viewpoints for enhancing decision-making.
What happens when a group of hedge fund managers share the last time they cried?
Charles Duhigg is a Pulitzer prize-winning reporter and a best-selling author. His latest book is “Supercommunicators: How to Unlock the Secret Language of Connection.” Mary Long caught up with Duhigg for a conversations about:
- The habits of Supercommunicators.
- How Boeing and Netflix navigated communications crises.
- An under-the-radar figure running the technical side of Microsoft.
Host: Mary Long
Guest: Charles Duhigg
Producer: Ricky Mulvey
Engineers: Rick Engdahl, Dan Boyd
Learn more about your ad choices. Visit megaphone.fm/adchoices