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90 - How Chili’s Leveraged User-Generated Content to Drive Engagement and Sales—and What Sports Teams Can Learn

Sports Marketing Machine Podcast

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Leveraging User-Generated Content for Engagement and Sales

This chapter examines Chili's effective use of user-generated content on TikTok to drive sales for their triple dipper appetizer. It also discusses how sports teams can adopt similar strategies to enhance fan engagement and promote shareable experiences at events.

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