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Applying Behavioural Science in the Workplace: How Positive Reframing Can Make You a Better Manager with Sarah Gretczko (Executive Vice President, Chief Learning & Insights Officer at Mastercard)

Supermanagers

How Did You First Become a Leader?

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M, in really learning how to plux different muscles so that you can reach a diversity members that have different perspectives. One of the first reports that i got was not very favorable. I also had one very vocal tea member, im, who i loved, because she basically told me to my face and told me how it was and how she felt. It's about being pro asking for it, rather than waiting for some one to feel confident like that one person did.

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