SaaStr 640: CRO Confidential: How The Biggest Product-Led Enterprise Company In The World Found Success with Atlassian CRO Cameron Deatsch
The Official SaaStr Podcast: SaaS | Founders | Investors
00:00
Is There a Multi Product Offering?
I'd love to revisit something that you said earlier, which is a small portion. And I don't remember the exact percentage but a small portion of your customers receive either like a sales or account manager like human based support. How do you segment the business and assign people based off of who they are serving? Yeah, so we call that account management team what our enterprise advocates. So that's the name. We have tears we have our, you know, platinum accounts are gold accounts are silver accounts and different coverage models across each of those.
Transcript
Play full episode
