Customization and Adoption Challenges in Legal Technology

This podcast was recorded on 15 April 2024 as the second session in CLI’s Legal GenAI Around the World Series.

In this session Terri Mottershead, Executive Director at the Centre for Legal Innovation facilitated a discussion with three amazing panellists from India, Hong Kong and Singapore:

• Komal Gupta, Chief Innovation Officer, Cyril Amarchand Mangaldas (India)
• Sebastian Ko, General Counsel, DFX Labs (Hong Kong)
• Rajesh Sreenivasan, Head, Technology Media and Telecoms Practice, Rajah & Tann Singapore LLP; Co-Founder and Director, Rajah & Tann Technologies Pte Ltd and Rajah & Tann Cybersecurity Pte Ltd and CLI Advisory Board Member (Singapore)

Topics covered included:

• How, where and why GenAI is being used in legal businesses and what’s driving/limiting adoption
• LLMs, the impact of RAGs, and the case for/against the decision to build or buy
• What capabilities are needed to deliver legal GenAI solutions today, tomorrow, and how to bridge the gaps
• What’s unique about the legal GenAI market in Hong Kong, India and Singapore

If you would prefer to watch rather than listen to this episode, you’ll find the video in our CLI-Collaborate (CLIC) free Resource Hub here.

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