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114: Christian Swann on using goals effectively

Supporting Champions

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Is There a Difference Between Process Performance and Outcome Goals?

I think in discussing process performance and outcome goals, my sense is that the majority of the work has been on understanding what some of the outcomes might be. My sense is that there's not quite as much on understanding the circumstances in which each of them will be most appropriate. And so goal setting simply can't be a one off or a one size fits all. It has to be what works best for whom and what circumstance bearing in mind that circumstances will change.

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