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Client Retention and the Performance Economy

AI Knowhow

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Navigating the Performance Economy

This chapter explores the shift from a growth-focused to a performance-driven economy, with a focus on professional service companies. It highlights the importance of cash flow, operational efficiency, and the role of technology, particularly artificial intelligence, in adapting to these changes. Additionally, the discussion emphasizes differentiating value creation, evolving business models, and client expectations in the context of an increasingly competitive landscape.

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