AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Getting the Information That's Coming at You Into a Better System
N box is a terrible information management system. You need to move what's on your plate into a more organized plate. We tend to underestimate, especially in support rolls, the amount of cognitive overhead that's required when we're not using these systems. One place within the larger umbrella of support where they do this really well is i t support. There they use ticketing systems. They up date the ticket in the system with note. They up date it status. Then whe they're done, they can move on to the next thing....