11min chapter

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In the Vault: AI and Banking Innovation with Tim Karpoff of Citi

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CHAPTER

Evolving Role of the Chief Strategy Officer at Citigroup

This chapter explores the changing responsibilities of the chief strategy officer in a major entity like Citigroup, emphasizing the need to distinguish between core competencies and non-core activities. It details the historical growth of Citigroup, focusing on its international presence and the strategic shifts necessary for adapting to evolving financial landscapes. Furthermore, it discusses the impacts of recent banking crises, technology investments, and the importance of balancing local responsiveness with global banking needs.

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