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31: The Power of a Positive No by William Ury

Bookworm

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The Three Benefits of a Positive No

The book is broken down in a kind of interesting way. There's essentially like nine chapters in the beginning part of it where they're broken down into different sections. The three benefits of a positive no according to the book are you can create what you want, you can protect what you value and you can change what no longer works.

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