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Developing Organizational Resiliency: The Key to Surviving the AI Revolution (with Tim Armandpour, CTO at PagerDuty)
Supermanagers
How to Change the Way You Do Things
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When you're used to doing things the same way for a long period of time like it's really hard to get people to actually change is there anything that you've done to really help encourage that I think about shifting from waterfall to more agile and nimble practices. When I came to pager duty we were very small maybe about 30 in engineering at the time yet we were very operating a very like centralized manner meaning if you wanted to change in let's say the production environment you would find a ticket one or two engineers in what we call it “the time the operation is going to work on that ticket” “As a business we need to be able to support a
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