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335 - Beyond Competence: Facilitating Uncertain Spaces with Rebecca Hopkins

workshops work

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Tailored Training and Feedback Dynamics

This chapter examines how to effectively tailor training experiences for diverse professional audiences, particularly contrasting the needs of banking professionals with those in child protection services. It highlights the significance of empathy, interactive learning, and understanding cultural contexts in providing feedback and fostering engagement. The discussion also explores the complexities of giving and receiving feedback, emphasizing proactive communication and the importance of creating a supportive environment for feedback exchanges.

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