5min chapter

First Person Plural: EI & Beyond cover image

Karen Ziegler - Conflict and Leadership

First Person Plural: EI & Beyond

CHAPTER

The Inevitability of Conflict

The brain is wired to remember the negative more than the positive. One of the functions of a leader is, in a sense, to protect group from all of the unpleasant realities that oranizational life brings. Let's listen to the interview with karen zigler to hear about her experience of conflict management.

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