How Uber Achieved Market Lock-in and Its Costs

Watch Part 2 of our interview with Cory Doctorow, writer and tech activist, whose new book, Enshittification: Why Everything Suddenly Got Worse and What to Do About It, is out this week. “Enshittification” is now in Webster’s Dictionary, and Doctorow relates the term he coined to the concept of technofeudalism as a way of understanding what went wrong for tech workers, and how platforms and apps like Uber are regulated. He also describes apps that are part of a “bottom-up resistance,” and his work with the Electronic Frontier Foundation (EFF) for over 20 years, and how it is the first organization to have filed a lawsuit that names Elon Musk and DOGE by name.