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#851: Dumpster Fire With Bridget Phetasy

Tin Foil Hat With Sam Tripoli

CHAPTER

Navigating Customer Service Chaos

This chapter discusses the challenges individuals face with modern automated consumer services and the crucial need for human customer support. Through personal anecdotes, the speakers highlight their frustrations with resolving issues, such as service cancellations and ticket refunds, often using humor to illustrate their experiences. The chapter also touches on broader themes of consumer protection and the power of advocacy through social media.

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