9min chapter

"Turpentine Finance" with Sasha Orloff | Startup Finance, Leadership, CFO Strategy cover image

E31: When 3.6 Million Users Need a New Home with Copilot Money's Andrés Ugarte

"Turpentine Finance" with Sasha Orloff | Startup Finance, Leadership, CFO Strategy

CHAPTER

Scaling Success: Navigating Growth and Challenges

This chapter explores the dual nature of rapid business growth, examining both the soaring user numbers and profitability alongside rising user frustrations due to support limitations. The discussion highlights the strategic need for enhanced customer support and the decision to pursue Series A funding to meet increased demands. Furthermore, it delves into the company's commitment to empowering users with comprehensive financial tools while celebrating their recognition as a top budgeting app.

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