Conversation starter: A chat about our groundbreaking new AI chatbot
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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The Future of Support Is a Mix of Bots and Humans
With GPT 4, they obviously have done a bunch of work on like, you know, reducing that. And so when we put it kind of through our tests, it's possible to get it to say, I don't know or to express uncertainty a lot more. We're going to make sure that this new bot integrates with our existing platform just the same way that our existing bots do.
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