The Gartner Supply Chain Podcast cover image

Future of Supply Chain 2023, With Jennifer Loveland

The Gartner Supply Chain Podcast

CHAPTER

Why Customer Enablement Is No Longer Enough?

High performers will focus on enabling customers to get their own jobs done. If you know the job a customer is trying to get done, you can help them do it better and you lock in loyalty. So if you know customers are starting up a store or site, you know they need to have a bunch of things arrive together at the same time. It's a great opportunity for advantage.

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