Future of Supply Chain 2023, With Jennifer Loveland
The Gartner Supply Chain Podcast
00:00
Why Customer Enablement Is No Longer Enough?
High performers will focus on enabling customers to get their own jobs done. If you know the job a customer is trying to get done, you can help them do it better and you lock in loyalty. So if you know customers are starting up a store or site, you know they need to have a bunch of things arrive together at the same time. It's a great opportunity for advantage.
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