Amazon's PR Challenges and Government Relations

This chapter delves into Amazon's struggles with public relations, government relations, and navigating the changing political landscape during the transition from the Trump to the Biden administration. It explores the strained relationships with policymakers, the contrast in treatment towards Jeff Bezos and Walmart's CEO, and the impact of controversial tweets on Amazon's communication strategies. The chapter also discusses the evolving antitrust landscape and the parallels between Amazon's market dominance and historical trusts targeted by government regulators.