AI Disruption in Financial Services

This chapter examines the disruptive potential of AI within the financial services sector, emphasizing that real change will stem from consumer access to AI technologies rather than traditional banking strategies. It discusses how bots can efficiently manage tedious financial transactions, freeing human creativity while challenging banks to differentiate themselves in a bot-driven landscape. The chapter also touches on regulatory implications and the future of financial services in the metaverse, highlighting the necessity for ethically aligned financial bots.