3min chapter

Masters of Scale cover image

Disrupting the wedding industry, with Zola’s Shan-Lyn Ma

Masters of Scale

CHAPTER

Resilience in Crisis: A Restaurant's Journey

This chapter explores the unexpected challenges faced by a local restaurant, including a city tree removal that damaged pipes. It highlights the co-owner's strategic crisis management using a business credit card and the advantages of effective communication and AI tools in enhancing marketing and operational efficiency.

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